Terms of service

Welcome to Solvly. These Terms of Service ("Terms") govern your access to and use of solvlyshop.com (the "Site") and any purchase you make through it. By visiting the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least the age of majority in your jurisdiction, or accessing the Site under the supervision of a parent or legal guardian, to use the Site or place an order.

2. Products, Pricing & Availability

We make every effort to display product details, images, and pricing accurately, but we do not warrant that product descriptions or other content on the Site are error-free. Prices are listed in USD and are subject to change without notice. We reserve the right to limit quantities, refuse or cancel any order, and correct any pricing or listing errors, including after an order has been submitted or confirmed.

3. Orders & Payment

By placing an order, you represent that you are authorized to use the payment method provided. Payment is processed securely at checkout through our third-party payment providers; we do not store your full payment card details. All sales are subject to our acceptance, and we may cancel or refuse any order at our discretion, including in cases of suspected fraud or error.

4. Shipping

Shipping timelines, rates, and coverage areas are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed and delays may occur due to circumstances outside our control.

5. Returns & Refunds

Our return, replacement, and refund process is described in our Refund Policy, which forms part of these Terms.

6. Intellectual Property

All content on the Site — including text, graphics, logos, product images, and the Solvly name and branding — is owned by or licensed to Solvly and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written consent.

7. Acceptable Use

You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorized access to our systems, to interfere with the Site's operation, to submit false or fraudulent orders, or to scrape, copy, or resell content or products from the Site without authorization.

8. Third-Party Links & Services

The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of them is at your own risk and subject to their own terms.

9. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, Solvly will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of any product. Our total liability for any claim arising from your use of the Site or a purchase will not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Solvly harmless from any claims, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or misuse of the Site.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in Ontario, Canada, except where applicable consumer protection law in your jurisdiction provides otherwise.

13. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.